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customer for life
05.23.2012 | melissa | PA
When my best friends mare walked off the trailer with my 2 month old foal in tow, I knew I'd do anything for him and always give the best. When it was time to wean, the vet said, feed him Buckeye. He just turned five and has never had any other grain. We started with Gro 'n Win and later moved to Training formula. Everyone who sees him comments on how great he looks and how his coat shines, even the vet. I've heard people say what a difference the product makes in their horses but for us, its all we've ever known.
I've gone to great lengths to feed it and it wasn't always easy but I believed in the product enough to drive up to two hours to get it. I had a recent issue where I feel short on grain. I called everywhere and when I got really worried, I called buckeye customer service. Ivie was so helpful on the phone and so reassuring that she was going to get me the grain I needed no matter what. Honestly, you just don't get customer service like that anymore. She made me feel like she had a horse, believed in the product and totally understood. After seeing how buckeye handles their customers, I'm without doubt, a customer for life. I've always believed in the product but now I also believe in the company as well.
thanks for being the best,
Melissa & Cowboy
I've gone to great lengths to feed it and it wasn't always easy but I believed in the product enough to drive up to two hours to get it. I had a recent issue where I feel short on grain. I called everywhere and when I got really worried, I called buckeye customer service. Ivie was so helpful on the phone and so reassuring that she was going to get me the grain I needed no matter what. Honestly, you just don't get customer service like that anymore. She made me feel like she had a horse, believed in the product and totally understood. After seeing how buckeye handles their customers, I'm without doubt, a customer for life. I've always believed in the product but now I also believe in the company as well.
thanks for being the best,
Melissa & Cowboy


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